Best Practice Business Solutions, Inc.

Empowering Healthcare Organizations Through Billing Excellence, Revenue Optimization, and Workforce Development

Best Practice Business Solutions, Inc. is a healthcare consulting, training, and business solutions firm dedicated to helping healthcare organizations improve financial performance, strengthen operational workflows, and develop skilled healthcare teams. Founded in 2017 by ShirleyJo Lee, Best Practice Business Solutions provides comprehensive solutions in medical billing, medical coding, accounts receivable management, revenue cycle education, healthcare operations, credentialing support, consulting, and technology-driven process improvement.

With more than 12 years of experience in Revenue Cycle Management and healthcare operations, ShirleyJo Lee has developed extensive expertise in helping physician practices, behavioral health organizations, specialty clinics, and healthcare providers improve their financial health and operational effectiveness. Her experience includes optimizing billing processes, improving coding accuracy, reducing claim denials, strengthening accounts receivable performance, enhancing collections, and training healthcare teams on best practices that support long-term success.

At Best Practice Business Solutions, we believe that strong healthcare organizations are built through knowledgeable teams, efficient systems, and effective financial processes. Our approach combines industry expertise, hands-on training, and customized consulting solutions to help organizations improve revenue performance while creating sustainable internal capabilities.

We provide practical, results-driven education and support designed for healthcare professionals seeking to strengthen their knowledge in:

  • Medical Billing Fundamentals & Advanced Billing Practices
  • Medical Coding Accuracy and Compliance
  • Claims Submission, Follow-Up, and Resolution Processes
  • Accounts Receivable Management and Collection Strategies
  • Insurance Verification and Eligibility Processes
  • Denial Prevention and Appeals Management
  • Revenue Cycle Workflow Optimization
  • Practice Management Operations
  • Healthcare Documentation and Compliance Education
  • Billing Department Training and Staff Development

Whether you are a small independent practice, multi-specialty group, behavioral health organization, healthcare startup, or established medical organization, Best Practice Business Solutions becomes an extension of your team by providing the knowledge, tools, and strategies needed to improve efficiency, strengthen financial outcomes, and support organizational growth.


Our Mission

To empower healthcare organizations and professionals through innovative consulting, comprehensive training, and operational solutions that improve billing accuracy, strengthen revenue performance, enhance workforce knowledge, and promote sustainable healthcare success.


Our Vision

To become a trusted healthcare business solutions partner recognized for developing knowledgeable healthcare teams, improving operational excellence, and transforming the way organizations manage their financial and administrative processes.


Our Core Promise

We do more than manage processes—we educate, optimize, and empower healthcare organizations to achieve lasting success.


Why Choose Best Practice Business Solutions?

✔ Founded by an experienced healthcare operations and revenue cycle professional with 12+ years of industry expertise

✔ Successfully supporting healthcare organizations since 2017

✔ Experience working with healthcare providers across New York, Georgia, and North Carolina

✔ Specialized expertise in billing, coding, accounts receivable, and revenue optimization

✔ Comprehensive healthcare training and consulting solutions

✔ Customized education programs designed around organizational needs

✔ Focused on improving accuracy, efficiency, compliance, and financial performance

✔ Dedicated to helping healthcare teams build confidence and operational excellence


Services

Healthcare Billing Training & Support

Comprehensive education and consulting focused on improving billing knowledge, claims processes, reimbursement strategies, and payment performance.

Medical Coding Education & Compliance Training

Training designed to strengthen coding accuracy, documentation understanding, compliance awareness, and proper coding practices.

Accounts Receivable Management Training

Strategies and education focused on reducing outstanding balances, improving collections, managing aging reports, and increasing reimbursement effectiveness.

Revenue Cycle Education & Optimization

Training and consulting that helps organizations understand the complete revenue process, identify opportunities for improvement, and implement effective workflows.

Denial Management & Claims Resolution Training

Guidance on identifying denial trends, preventing recurring issues, improving appeals processes, and increasing successful reimbursement outcomes.

Practice Operations Consulting

Operational assessments, workflow improvements, and strategic recommendations to help healthcare organizations run more efficiently.

Credentialing & Enrollment Support

Assistance with provider enrollment, payer processes, and maintaining accurate participation records.

Healthcare Technology & Workflow Solutions

Support implementing tools, systems, and processes that improve productivity, communication, and financial visibility.

Staff Development & Professional Training Programs

Customized training programs designed for billing teams, administrative staff, healthcare professionals, and organizations seeking to enhance internal expertise.


At Best Practice Business Solutions, Inc., we help healthcare organizations turn operational challenges into opportunities for growth. Through expert consulting, hands-on training, and proven healthcare business strategies, we equip organizations with the knowledge and tools needed to improve billing performance, strengthen financial operations, and build successful healthcare teams.

Our goal is simple: to educate, optimize, and empower healthcare organizations for measurable and sustainable success.